Testimonials

“Onyx Consulting not only beats all others hands-down for responsiveness and customer service, but their level of competency exceeds the manufacturer’s.”

Bill M. Lunsford II
IT Graphics Manager, Database Administrator
BBDO Atlanta

“Onyx recommended, installed, and configured our in-house video production suite. We’ve been very happy with the services they’ve provided.”

George Guerin
Graphics Department
General Motors

“Whether I need products, service or remedial education, it’s the only call I have to make.”

Clay Harper
Co-Owner
Fellini’s & La Fonda Restaraunts

“Our Onyx technician knows all aspects of our design and pre-press needs. We’ve been very happy with their services.”

Mary Lyon Jarman
Sales Coordinator
Atlanta Magazine

“Our relationship has saved us money over carrying in-house the capabilities of Onyx. We unhesitatingly recommend Onyx to any organization needing these services.”

George T. Heery
President and CEO
Brookwood Program Management

- Don Crowley

“Mike is FABULOUS!!! He is great at multi-tasking – we keep him very busy maintaining our systems. He also knows how to explain to the technologically-challenged why things work the way they do. He is very approachable and listens well. This has been very helpful to me since my hours this summer have been working from home, not in the office, with the kids. We have always had difficulty finding the right person who can take care of the office issues without being pulled away by individual agent needs. I’ve often needed to address this concern, as you know, with past technicians. Mike knows the office comes first and has been able to find the right balance to address both office and agent concerns. He also knows we are frugal in this market and allocates his time well. For instance, he held a Q & A the last time he was out about antivirus which was very helpful to the agents and staff who attended. This Q & A provided him the chance to explain things once and NOT address this same issue every time he comes in. As a result, he can concentrate on the latest and greatest office network issues…and as you know we manage to find plenty. Just thought I’d share my two cents!”

Genny Drash
Adams Realtors

- Paul Ford

- Jason Green

- Heatcraft Refrigeration Products

In the many years we’ve depended on Onyx, for ourselves and our clients, they have not only been fully familiar with – and solved immediately – even the most obscure problems for which we’ve called on them, they’ve offered novel solutions and introduced us to workflow upgrades and economies from which we have profited greatly. We became painfully aware of the quality difference between Onyx’ thoughtful, capable work here in Atlanta, and the service we could get in our other locations.

Gordon Lewis
Creative Director
Information Design

Dear Onyx,
I don’t usually write “happy customer” emails, but I just wanted to say how impressed I was with the quality of customer care and service I received at your Decatur store. Ken was attentive, prompt, and honest, and I could not be happier with the repairs he did on my Vaio. Thanks, guys, you’re great!!

Efrat

“Onyx bailed me out once again. I was recently in Bismarck, North Dakota on a project, was up at 5:30 am checking my email and spilled a cup of coffee on my laptop (wasn’t decaf either). I felt like I had just lost my best friend. When I had the opportunity later in the day I called Onyx and spoke with Andrew, told him what had happened and that I needed a new computer. He looked up the last one that I had gotten and told me he would download the same windows software that my old one had. Long story short, I originally called Andrew from Bismarck on Monday, I made it back to Savannah on Thursday, traveled to Atlanta on Friday and picked up my new MacBook Pro 17 inch. Everything that I needed had been downloaded and I was in business again. I want you to know how much I appreciate the GREAT service that Andrew gave me. He was very understanding of my situation and extremely accommodating. Andrew well represents your company. Being in business myself with 125 employees, I know how rare and important it is to get good news from an employee’s performance. Thanks again for the GREAT service.”

My Best Regards,
Billy Downs